Policies - Reservations and Rentals
Houseboat rentals on Lake Powell are regulated by the National Park Service and are currently managed by the concessionaire, ARAMARK, Wahweap and Bullfrog marinas. Lake Powell is part of the Glen Canyon National Recreation Area and operates much like a National Park - with the directive to preserve and protect the resource for future generations as well as provide safe access for visitors.
Houseboat Deposits, Fees & Cancellations
Deposits are required to hold your reservation, with total fees due 60 days in advance of your scheduled vacation start date. Your deposit is then held as a Damage Deposit by the marina while you have your rental out on the lake, and is refundable upon return of the craft (in one piece and in the same condition as it left the dock). List of deposits below.
Deposits are partially refundable - all but $100 - up to 60 days prior to arrival.
If you must cancel after paying all fees, you must do it prior to 45 days from scheduled arrival or you will lose the entire rental fee! Please don't let this happen to you - keep an eye on that calendar.
As you probably already know, demand for houseboats exceeds the tightly regulated supply. Due to the excess demand, ARAMARK must be quite strict on late cancellations and changes.
Houseboat Fleet Details
ARAMARK's fleet of over 400 houseboats, as well as another 400+ assorted craft, is the largest single rental fleet in the world. Here, it takes over 1,000 employees to maintain, coordinate and manage the marina operations for the nearly 3 million visitors each year.
First-time renters of a houseboat, or any other watercraft for the lake, must remember that the region is rugged and largely untamed, and that boats of all types are mechanical, integrated machines that can on occasion break down and require a bit of assistance. We say this not to sway you from what might well be the greatest vacation of your life, but so that you are aware of the realities of renting houseboats and other craft on this or any lake.
However, with that - the houseboats and rental craft on Lake Powell are quite well maintained and follow rigid service standards. ARAMARK and the other local rental companies that Lake Powell Vacations represents have on-call assistance out on the water should you break down and need help.